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WILLEMSTAD – Jet Air’s 10 a.m. flight number 4J 0522 did not take off for Sint Maarten yesterday. Reason: One or more crew members had the flu. After checking in, travelers were initially told that there would be an hour’s delay, but it soon became clear that the flight would no longer take off at all.
A statement from Swissport employees about Hato said the pilot had the flu, but Jetair later reported that he was a purser.
Passengers had to wait hours to get their luggage back and were upset by Jetair’s lack of communication. One of the passengers was informed late in the afternoon that the flight might be able to operate today.
Because the company has a tight flight schedule with only one aircraft serving Sint Maarten, Bonaire and Aruba, it is not clear whether an additional flight will be operated or whether passengers on existing flights will be accommodated with empty seats.
Last night some passengers had not heard from Jet Air. The company switched off the phone after 5 p.m. and there was no updated information on Jetair’s website; The status of the canceled flight was still shown as “on time”.
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