The worldwide WhatsApp failure left thousands of people unable to communicate. However, he also raised some issues in relation to the courier service.
As of today, WhatsApp has about two billion users in 180 countries. However, the problem did not affect the people of the United States as much. It is that in that country it is estimated that less than 20% of smartphone users use this application to communicate, according to a survey by the Pew Research Center.
It is that in the United States the SMS is still very popular, which is also free. That made the option of sending and receiving text messages very popular at the time and continues to be so today.
In addition, there is a preference for other applications. A Statias survey on the use of applications to send messages and make video calls shows that in 2021 the use of Facebook Messenger is the most popular option by Americans, accounting for 87% of the market.