León, Navarra and Girona are the Spanish provinces that at the end of 2022 had the largest population without access points to banking services, totaling 61,221 people in a situation of financial exclusion.
This is clear from the monitoring report on financial inclusion for municipalities with more than 500 inhabitants carried out by the Valencian Institute of Economic Research (Ivie) with data from bank employers’ associations AEB, CECA y Unacc.
From this report it appears that The population residing in municipalities with more than 500 inhabitants that do not have access points to banking services fell by 69,558 people in 2022 compared to 2021, leaving the total number of citizens in a situation of financial exclusion at 141,992.
By autonomous communities, Castilla y León is the one that concentrates the most excluded populationwith 61,063 people, followed by Catalonia, which has 25,975 inhabitants. In both cases the number of people affected decreased. While, five communities registered increases in the excluded population -Navarra, Asturias, Galicia, the Canary Islands and Aragon-with increments ranging between 13 and 56 people.
If broken down by provinces, Len It stands out prominently in the population in a situation of financial exclusion, since it has 32,677 affected inhabitants. follows him and at a distance Navarra, with 14,549 inhabitants; then situates Girona (13,995 people); after Burgos (12.555), y Salamanca (10,487). The rest of the provinces register less than 10,000 excluded people, according to Servimedia.
In more detail, the almost 142,000 inhabitants in Spain who cannot physically operate with their bank in their place of residence are spread over 164 municipalities. The most populated are Cizurin Navarre, and Castaedain Cantabria, with 3,920 and 3,067 inhabitants, respectively, being the only ones with more than 3,000 excluded inhabitants.
On the contrary, 79 municipalities that in 2021 did not have access points have managed to improve the situation and have one. ATMs and post offices have been the most used routessince 26 ATMs have been installed, another 26 Post Offices have been enabled for financial procedures, 19 mobile branches have been deployed, 16 ATMs managed by third parties and a new bank branchwhich has opened in Torre de Santa Mara, in Cáceres.
On the other hand, in another report released this week by the banking employers, the results of a survey carried out among 800 people over 65 about their perception and knowledge of the sector’s measures to improve care for this age group are collected. .
The results reveal that more than 70% feel satisfied with the operations through the different channels of the bank. In addition, 89.4% affirm that they have successfully completed their management through digital means. 70.8% say they feel autonomous and secure when doing business with their entity and the majority are aware of the measures promoted by the bank, although 30% do not resonate with them. When the different measures implemented by the banks are mentioned, 62% acknowledge having perceived improvements.