By Amber Neely
Sunday, November 10, 2019, at 12:16 pm Pacific Time (3:16 pm ET)
If you lose one of your AirPods Pro silicone tips or one of the earpieces themselves, there are ways to get replacements without requiring a whole new set. Here's how to get this replacement tip for the AirPods Pro, or replace an ear tip, or even the charging case.
The new AirPods Pro are both more expensive and more expensive to repair than their predecessors – a fact that is probably not surprising for many people. However, replacing the silicone tips of the AirPods Pro, in the event that any of them would come off or be damaged, should not break the bank.
Replacing AirPods Pro Tips
The price of silicone tips is reasonable and Apple charges $ 4 per pair of replacement. However, getting them is a little tedious because they are not available for a stand-alone purchase. Replacing tips is considered "repairing" your AirPods Pro. Therefore, if you buy a pair, you will need to make an appointment with your local Genius bar or, if you do not live near an Apple Store, you will need to contact Support.
- To contact support, go to support.apple.com.
- Once logged in with your Apple ID, select Replace an AirPod or ear tip.
- Select your AirPods Pro from the list of devices associated with your Apple ID. You may need to enter your serial number.
- Follow the steps on the screen to order replacement tips and have them shipped to your home.
Of course, if you do not want to do that, you can also call 1-800-MY-APPLE.
The cost of other replacements
If you damage more than the tip of the AirPods Pro, you will end up paying a little more. If you purchased AppleCare +, you will have to pay $ 29 per incident. This covers both the AirPods Pro themselves, as well as the wireless charging box.
The battery service (supplied with the AirPods Pro or the wireless charger contains less than 80% of its original capacity) is free for anyone who has purchased AppleCare + for the duration of the extended warranty.
In case you are not at the rendezvous for the AppleCare +, it's a little more expensive. Each AirPod will cost you $ 89 to replace, and the wireless charging box also carries a $ 89 service charge.
Battery service available too. The battery replacement costs $ 49 per AirPod, which means the game will earn you over $ 100 when calculating the tax. The wireless charging box also has a $ 49 service charge. If you are sure this is the problem, specifically tell the maintenance managers that you want to take advantage of the battery service. Otherwise, you will be charged the service fee of $ 89.
For this reason, we strongly recommend AppleCare +. It 's a one – time cost of $ 29 that dramatically reduces the cost of up to two incidents of accidental damage and battery service, which can save you a lot of money. money afterwards.
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