Card payment disruption: payment chaos in German shops annoys shopping tourists

A news scout who was shopping in Constance on Saturday reported that payment could only be made in cash. «We were very surprised because we didn’t know anything about it, let alone read anything about it. The customers at the checkout were angry and left the goods and left the shops, »said the news scout for 20 minutes. There were also isolated queues in front of the ATMs. As a Twitter user writes, the payment terminals in Aldi, DM, Rossmann, Edeka and other retailers fail.

In German retail, customers have to cashless payment continue to expect restrictions. The disruption in Verifone H5000 payment terminals, which affects all network operators, is ongoing, according to the payment service provider Concardis.

The manufacturer Verifone is working flat out on a solution. Checking or credit cards are particularly affected. The Federal Association of Electronic Cash Network Operators (BECN) announced that the problem does not lie with the network operators, but only with the special terminal type.

“We are in contact with our customers and strongly advise them not to switch off their devices, as this could result in the terminal not being able to be put back into operation,” said a spokesman for Verifone Germany.



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