ATM scam alarm: recommendations to avoid emptying your account | Chronicle

The criminal robbery strategies they have advanced with the passage of time. So much so that a new modality that arose is called “skimming, which consists of the placement of tiny devices in the ATMs that copies the data and the card key used to withdraw money or make a banking operation on the machine. That is why it is important to pay attention and take all possible precautions to avoid being scam victim at the time of going to the ATM.

Swipe another card to enter the bank

In some branches, or depending on the time of day, it is common that to enter the ATM room you have to swipe the card through a reader at the front door. This could be the first point of contact with the device that acquires the card data, so it is recommended to use a different card than the one that will be used to withdraw money. Tip: with the SUBE card the door will open.

Check that the cashier has nothing suspicious

Many times, when in a hurry, the customer does not stop to check that there are no tricky items in the ATM, but it is important take the time to do it to avoid theft. Some of these fake parts can be: tiny cameras, dummy keyboards placed over the real one, a micro-device in or on the plastic entry slot.

Regarding the latter, it is advisable to check that the card entry slot is firm, without loose parts, traces of glue or any element that obstructs or protrudes. It is also important to pay attention to the slot through which the banknotes are delivered, it must not be open or blocked.

If the teller display says “cashier out of order” or shows abnormal messages do not need to insert the card.

If you see something suspicious, do not enter your password

In their “10 recommendations on the use of ATMs “, the Central Bank indicates “avoid the use of ATMs when messages or abnormal operating situations are encountered “. Never dial the password in any of the following situations:

– The machine does not detect the card, once it is entered, or a strange message appears

– If the card is retained and a stranger approaches, as if to help, and indicates that putting the key is the only way to remove it

– If the card was retained but the machine does not print a receipt about the situation

– If there is a third party nearby who could see your bank code

When entering the password, cover the keyboard and be cautious

Although it seems an exaggerated attitude, you have to be very careful when entering the PIN at the ATM, and thus prevent possible criminals from writing down or recording your password.

Not accept help

Criminals can even impersonate bank personnel, which is always better avoid help from third parties in these situations. In the case of not being able to solve the problem, always help her must be requested within the bank And even in that context you should never give your password to someone who helps you. The bank will never ask for your PIN, neither by mail, nor by phone, nor in person.

Not using an ATM following telephone instructions from a stranger

It is very common for a criminal to contact his potential victim by telephone and ask him to go to an ATM and inform him of the codes he uses without cutting off the communication. Some of the famous lines for the person to fall into the trap is to indicate that it is necessary to follow the instructions to lift a lock on your account, collect a prize, or access some banking benefit. It is important to know that a true operator of the bank will never require a password.

Take the tickets that the cashier gives

The garbage cans that are next to the ATMs are often overflowed with papers, these are the proofs of the cash withdrawal. When it comes to withdrawing, it is important not only to verify that you have withdrawn the card, but also take the receipt that the cashier delivers, since it contains sensitive data about the operation.

The BCRA also advises “periodically modify the access code or personal password or password and memorize instead of writing it down “ and holds that that password should not be the personal address, or the date of birth or another number that can be easily obtained from documents that are stored in the same location as the card.


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