According to the data on the official Apple website, only iPhone 12 and iPhone 12 Pro models released between October 2020 and April 2021 are eligible for the free repair program. The company has separately clarified that the iPhone 12 mini and iPhone 12 Pro Max are not eligible for the program.

The offer is valid all over the world. To solve the problem with a “deafened” smartphone, you need to contact an authorized Apple service. Your device will be inspected for compliance with the Free Repair Program before being repaired. The company has the right to restrict service depending on the country or region of purchase of the gadget.

If your iPhone 12 or iPhone 12 Pro has any damage that prevents Apple from making repairs (such as cracked screen), you need to fix the problem before servicing. In some cases, additional repair fees may apply.

As users say, the problem with the speaker manifests itself as follows: during calls, the smartphone does not play sound. Apple admitted that this situation the result of a manufacturing defect. The problem is solved by replacing the spoken speaker.

Recall that the iPhone 12 and iPhone 12 Pro were presented on October 13, 2020. They are part of the first generation of Apple smartphones to support the 5G cellular standard. You can read more about the basic model of the line here.

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