On October 1, 2017, Sony updated the PSN Terms of Service (see HERE). It contains many clauses that are more than legally questionable, which is why Sony received a warning from the North Rhine-Westphalia Consumer Advice Center in September 2018 (see HERE).
However, since Sony did not react, the Association for Consumer Information (VKI) then sued the group in 2019. However, service of the lawsuit on August 13, 2019 was not accepted by Sony because it was not written in a language they understand – although Sony operates internationally and also has many German-speaking customers.
In March 2020 (see HERE), Sony’s appeal was dismissed, so the VKI’s lawsuit remained.
The defendant PSN Terms of Service
Sony anticipated the verdict
For example, the clause “6. (ix) You must use funds added to your PSN Wallet within 24 months.‘ moved and changed to ‘18,2. Your credit is valid for 36 months from the time it is topped up.“. So only 12 months were appended, but this clause is still inadmissible!
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